7 Ways to Navigate Dysfunction or Abuse While in Contact

Navigating dysfunction or abuse while remaining in contact with a person—whether it's a family member, partner, friend, or colleague—can be emotionally and mentally exhausting. It’s a delicate balance between preserving your own well-being, managing the relationship, and setting boundaries. Here are some steps to help you navigate these difficult dynamics:











1. Utilize the Grey-Rock method:

This is a method of communication where the victim or target of narcissism or abuse stays neutral, flat, robotic in interactions with this toxic individual. 

What to say when grey-rocking the toxic or abusive individual in your life:

"Okay." | “I hear you,”

"Yes."   | "No."

"I see." |  "I understand your point."

This method is usually helpful if you can't cut off contact with the toxic or abusive person in your life. Meanwhile, you can remain neutral and out of the way of their daggers. Some may become irritated so make more general statements and help them talk about themselves.  



2. Try to refrain from calling them out for being a narcissist or abuser especially, when you're in their physical vicinity:


If you call them out for possibly being a narcissist or abuser, they most likely will shut you down, play games, mock you, or even DARVO you. There is no resolution when you confront a dangerous or toxic individual such as this. Things are likely to become worse than better. 

  • Try sticking to calling out the behavior when they do it and be specific about hurtful behaviors. 

Understand the cycle of abuse: This understanding can help you prepare for and react to certain situations. Abuse often follows a pattern of tension building, an abusive incident, reconciliation, and calm, only to begin again. Recognizing this cycle can help you plan your responses.



3. Do not divulge new information about yourself to the toxic individual:

Refrain from sharing feelings, dreams, or personal information with this person. They will use it as a way to pick away at you or use it against you later. This also creates a refusal to participate in enmeshment and aids in strengthening your boundaries. 

“Let’s talk about something else.”

“I understand you feel unappreciated, but right now I don’t want to talk about this.”

Confide in Trusted People: Try sharing new information or progress about yourself with a therapist or a trusted friend. Ones who understand your situation and can offer guidance might include close friends, family members, therapists, or support groups.If the dysfunction or abuse is too damaging. It might be necessary to limit your contact, even if temporarily. You can still maintain some level of communication (for example, through text or email) if direct interaction is too volatile. 



4. Keep conversations superficial:

Focusing on the news, weather, even listen to the abusive or toxic person talk about themselves. Removing information about yourself, you deprive this toxic individual of the tools they need to manipulate you. Try asking or saying:

“What’s the most important thing on your mind right now?”

“Have you seen the new movie coming out this week?”

"Nothing new over my way. What's been going on with the house, grandma, you?"

Evaluate the relationship: In some cases, dysfunction or abuse might be too entrenched to change without significant effort from both parties. Evaluate whether staying in contact is in your best interest, especially if the person refuses to acknowledge their behavior or make changes. 



5. Redirect conversations:

The toxic or abusive person in your life may start to dig and pry for new information about your life. Do not divulge that information. Instead, redirect their attention to something superficial and ask them about that. Keeping conversations light and closing up your vulnerability allows for a boundary against filling up the toxic person's toolbox of abuse. Try to say things like:

"Nothing new's going on, but I liked this store, movie, etc... that I liked. Have you seen it?"

They often try to control the narrative, manipulate emotions, or dominate discussions. 

Toxic or Abusive Person: “You always ignore my needs. I’m the only one who ever sacrifices in this relationship.”

You: “I understand how you feel.” 

They often try to manipulate conversations by pushing your buttons or getting you to engage in topics that trigger emotional reactions. Clearly setting boundaries can help keep the conversation from derailing. Politely, but firmly, state that you won’t discuss a specific topic, especially if it’s manipulative or unhealthy. This could involve saying things like, “I’m not discussing this right now,” or “Let’s talk about something else.” 

Remind yourself that a toxic or abusive person's comments or manipulations are about them, not you. Maintain a sense of detachment from their words and actions, which helps you redirect the conversation without getting emotionally pulled in.



6. Do not repeat to them how they're hurting you after you wise up to their abuse:


If you haven't left the vicinity of this person, try to minimize this type of contact with them. Letting know over and over again how their abusive behavior is hurting you can light the toxic or abusive person up. The conversations usually end up with you being gaslighted, upset, and exhausted because this person finds ways around their behavior rather than owning up to the abuse they have hailed upon the victim. When they twist your words and reality, or call you crazy or weird, etc... respond in a calm manner in these ways:

"I'm sure you see it that way, my reality is different." 

"Manipulating my reality isn't going to work anymore."

"I don't accept your definition of me."

Avoid taking blame: Often, those who are abusive or dysfunctional will try to shift the blame onto you. Remember, you are not responsible for their behavior. They can speak but have a wall up to the guilting tactics. 

Prioritize self-care, mindfulness and emotional regulation. Engage in activities that bring you peace and comfort, whether that’s exercise, reading, spending time with loved ones, or engaging in hobbies. Developing emotional regulation techniques, like mindfulness, deep breathing, or journaling, can help you remain grounded in difficult moments.


7. Tell them you're walking away

This is useful when you're just exhausted and the narcissists or toxic person is gaslighting and playing with you. They will veer away from the original point, accountability and will not acknowledge or listen to you. They want to abuse you with impunity. It may feel difficult to assert boundaries, especially with loved ones or authority figures. You don’t need to be hostile, but you must be clear, assertive, and consistent. For example, 

"I need to leave if the conversation turns to yelling."

"I am choosing to end this conversation." 

"I'm sorry you're upset." 

The key to this is to actually physically remove yourself from the area after announcing that you're leaving or hang up the phone with the toxic individual. 

If you’re in immediate danger, seek help: If the situation escalates into physical violence or puts your safety at risk, do not hesitate to contact authorities, a domestic violence hotline, or other emergency services.

Therapy or counseling: Professional help can be invaluable. A therapist can help you navigate the emotional complexity of the relationship and offer strategies for dealing with difficult interactions. Internal Family System (IFS) Therapy works great for healing trauma especially from toxic family systems. This system will help you navigate how to deal with difficult parents, abusers within a dysfunctional family. All of these ways are a good start to gain freedom from the clutches of an abusive environment. 

If you're dealing with an abusive partner or family member, develop a safety plan. This might include having an emergency bag packed, knowing where to go if you need to leave, or having a trusted friend or family member who can help in times of crisis.


Navigating dysfunction or abuse while staying in contact is not easy, and it’s often a process that requires ongoing effort and reflection. The most important thing is to prioritize your emotional and physical well-being while making decisions that align with your values and safety. Whether through a therapist, a support group, or hotlines, there are people who can help guide you through this process. You don’t have to go through it alone, and there’s no shame in reaching out for help. If you've been involved in a dysfunctional or abusive relationship for a long time, healing will take time. Be gentle and kind with yourself and allow for growth, even if it’s slow.




What have you tried to gain peace and freedom in dysfunctional relationships?




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